We have tried and found problems with many products. Our Director has been working on setting our organization up so that as we grow, we will not have to upgrade systems. Everything we recommend allows for growth. We hope you find this information helpful. It took us a long time to get it right! TLC receives no commissions for our referrals. We are just sharing information. If you would like to share something you have discovered, please email dsellens@texaslittercontrol.org.
Animal Shelter Manager is an inexpensive software used for tracking your adoption program animals. It is easily customized. You can host it yourself or pay a nominal fee to have it hosted for you. We prefer the cloud services because we have paired it with tablets and cell phones to eliminate paper adoption contracts.
You can track all of your medical, scheduling, we even track our feedings in our kitten nursery!
Having a great time and attendance system is critical to an organization's director's mental health! We use TimeForge because it is a robust system that allows us to have multiple locations and employees can punch in and out on a computer or a phone. They can punch in and out of various departments so costing is very easy.
After shopping for a phone system and realizing most companies are just used car salesmen, we found a non profit group called TechImpact. They were the least expensive for VoIP phones. If you need a more complex system like a call center, this is not for you. If you just need a basic calling tree, they work great. Do not buy equipment (phone system)!!! They have cheaper online solutions.
They also offer some tech support, but we have not used that service.
TechSoup offers discounted software to public charities. You can find discounts on Adobe, Microsoft, antivirus, etc. products. Just watch out because sometimes it's cheaper going direct through the company. Make sure you price shop.
TLC NO LONGER ENDORSES NEXT IN LINE.
We paid over $5,000 in enhancements for spay/neuter clinics to use this scheduling software. Nick kurgansky moved platforms and no longer supports the system. The down time is devistating to a business and he is no longer supporting this system after we paid out all of this money. Beware. Do not use this product!!!!!
TLC has been allowing clients to book their own appointments online real time. We do not require reviewing the first. It only slows down the booking process and adds to payroll. This is the only system we have found that will allow us to limit dog appointments by cage size and sex. If you want to see a demo, make sure you tell them you want to see how Texas Litter Control is set up. Their customer service is also really great!
NinjaOne allows you to monitor your computers remotely.
Splashtop allows you to monitor your tablets and pcs remotely.
If you need a call center with more functionality, Vonage is a much better solution. Their dashboard is very user friendly. Set up is a breeze and it allows for call recording and monitoring.
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